Related use case: property services
Win more of the right work from property managers, strata and owners
Property work usually comes through someone else: a property manager, a strata or owners corporation manager, or an owner who approves the quote. The Sales Conversion Review traces how your enquiries, quotes and work orders turn into ongoing work, and where suitable jobs stall.
SalesPath's main focus is architecture practices, specialist construction contractors and commercial maintenance and facilities businesses. This page covers a related use case: property services businesses that win work through property managers, strata and owners. The review and its price are the same.
In short
SalesPath reviews how a property services business wins work through property managers, strata and owners corporation managers and owners: getting onto supplier lists, quotes awaiting approval, follow-up and recurring agreements. It finds the main constraint and gives you prioritised next steps. A$1,495 inc GST, 7–10 business days.
How property services work is usually won
Where work comes from
- Agencies
- Strata managers
- Owners
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Getting on the list
Becoming a preferred supplier with an agency, strata manager or owner.
Where it can stallYou're on the list but rarely called.
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Work order or quote request
A job sent through the manager, often with a deadline.
Where it can stallSlow responses mean the job goes to the next supplier.
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Quote and approval
The owner or committee often approves through the manager.
Decision point: the owner or committee approves, usually through the manager.
Where it can stallQuotes wait for approval and nobody follows up.
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The job and the report
Photos, timing and paperwork that make the manager's job easy.
Where it can stallGood work, but nothing that makes the manager call you first next time.
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Repeat work and agreements
Routine maintenance, cleaning or grounds agreements.
Where it can stallOne-off jobs never turn into ongoing work.
Repeat work: the next work order, or a routine agreement.
Questions the review answers for a property services business
- Which property managers and agencies send work worth having?
- How long do quotes wait for an owner or committee approval, and what happens meanwhile?
- Why aren't your supplier lists producing more work?
- Which one-off jobs could become recurring agreements?
Answered from your own records. If they can't answer one, I'll say so and show you what to start tracking.
Where work can stall
The review doesn't assume a sales problem. It works out which of these, if any, is holding you back.
- Being on supplier lists that rarely produce work.
- Quotes waiting on an owner or committee approval with no follow-up.
- Responses that are slower than the next supplier on the list.
- Quotes compared on price because the scope isn't clear.
- Managers who send one-off jobs but never recurring work.
- Conditions outside your control, such as owners deferring maintenance. The review separates these from sales issues.
What the review looks at
- Recent enquiries, work orders and quotes, and which manager, agency or owner each came from
- How fast you respond, and who handles it
- A sample of quotes: scope, price layout and the next step
- What happens while quotes wait for approval
- Which managers and agencies send repeat work, and which don't
- How one-off jobs are turned into recurring agreements
What you get
- Which managers, agencies and job types are worth your timeBased on the work they actually send and approve.
- Where quotes and work orders stallResponse, quote, approval or follow-up.
- The main constraintOpportunity flow, fit, conversion, repeat work, capacity, or conditions outside your control.
- Prioritised fixesFor example a response standard, a clearer quote layout, an approval follow-up rhythm and an offer of ongoing service.
- A 30-day action plan with measuresWhat to do first, what can wait, and how you'll know it's working.
Is it a fit?
A good fit if
- You run a property maintenance, trade, cleaning, grounds, pest or inspection business
- Much of your work comes through property managers, strata or owners corporation managers, or owners
- You have recent enquiries, work orders and quotes to review
- You want more of the right repeat and recurring work
Probably not right if
- You're booked out and not looking for new work
- You have no recent quotes or work orders to review
- You expect a guaranteed revenue result
- You want introductions to agencies rather than a review of how you win work
Find out where suitable work is stalling
I trace up to 20 of your recent opportunities (enquiries, proposals, quotes or tenders, as relevant) from source to outcome, find where suitable work stalls, and give you prioritised next steps and a 30-day action plan.
- A$1,495 inc GST, fixed fee, 7–10 business days from kickoff
- Three-leak guarantee: if I cannot find at least three clear, fixable sales-path leaks, you do not pay for the review
If the diagnosis supports implementation, the optional 30-Day Implementation Sprint (A$5,995 inc GST, with the A$1,495 review fee credited, so continuing costs A$4,500 inc GST) puts the sales-side fixes in place with you.
Questions
Most of our work comes through property managers. Can you review that?
Yes. The review traces each recent job back to the manager, agency or owner it came from, and shows which relationships produce work worth having.
We're on plenty of supplier lists but rarely get called. Why?
That's one of the things the review looks at: response times, how your quotes compare, and what the manager sees after a job. It also checks whether those lists suit the work you want.
Do you introduce us to agencies or strata managers?
No. The review looks at how you win and keep work. It doesn't provide introductions or leads.
Can you review work orders as well as quotes?
Yes. Recent work orders and quotes count toward the review's scope of up to 20 recent opportunities (enquiries, proposals, quotes or tenders, as relevant).
Chris Edmund, founder of SalesPath. About 20 years in commercial roles, including executive recruitment, running an electrical labour-hire business, manufacturing operations and B2B commercial strategy. More about Chris or connect on LinkedIn.